1. Privacy Policy
1.1 Your use of the Website is governed by our Privacy Policy, which is hereby incorporated by reference into these Terms. By using our Website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
2. Limitation of Liability
2.1 To the fullest extent permitted by law, Ayush Green shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of or inability to use the Website or any content or services obtained through the Website.
3.Indemnification
3.1 You agree to indemnify and hold Ayush Green harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
4. Changes to Terms
4.1 Ayush Green reserves the right to modify these Terms at any time, effective upon posting of the modified Terms on the Website. Your continued use of the Website following any such changes constitutes your acceptance of the modified Terms..
5. Termination
5.1 Ayush Green may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
6. Governing Law
6.1 These Terms shall be governed by and construed in accordance with the laws of [Insert governing jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert jurisdiction. .
7. Returns/Exchange Policy
Thank you for shopping at Ayush Green! We aim to ensure your satisfaction with every purchase. Our Returns/Exchange Policy is designed to be fair and transparent, making the process simple and hassle-free..
7.1 Returns
We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please contact our customer service team at [insert contact email] with your order number and reason for the return. Our team will guide you through the return process and provide you with a return authorization if applicable.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
Customers are responsible for the return shipping costs unless the return is due to our error or a defective product.
8. Exchanges
8.1 We offer exchanges for items that are defective or damaged upon receipt. If you need to exchange a product for the same item, please contact us at [insert contact email] within 7 days of receiving your order.
To process an exchange, please provide your order number and details of the issue. Our customer service team will assist you in arranging the return and sending out a replacement item promptly.
9. Non-Returnable Items
1.1 Certain items are non-returnable, including:
1.2 Products that have been opened or used.
1.3 Products with tampered packaging.
1.4 Items not in their original condition Gift cards
10. Refunds (if applicable)
10.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.
11. Contact Us
11.1 If you have any questions or concerns about our Returns/Exchange Policy, please don’t hesitate to contact our customer service team at [insert contact email]. We’re here to assist you every step of the way..
12. Cancellation Policy
12.1 At Ayush Green, we understand that circumstances may arise where you need to cancel your order. We aim to make the cancellation process as straightforward as possible. Please review our Cancellation Policy below.
13. Order Cancellatio
13.1 You may cancel your order at any time before it has been shipped from our facility. Once your order has been shipped, it cannot be canceled.
13.2 To request a cancellation, please contact our customer service team at [insert contact email] as soon as possible after placing your order. Please provide your order number and reason for cancellation in your request.
13.3 Our customer service team will review your request and confirm the cancellation if your order has not yet been shipped. If your order has already been shipped, we will be unable to cancel it.
14. Refunds
14.1 If your order is canceled before it has been shipped, you will receive a full refund to your original method of payment.
14.2 Once your cancellation request is approved, we will process the refund within a reasonable timeframe. Please note that it may take several business days for the refund to be reflected in your account, depending on your payment provider’s policies.
15. Disclaimer of Warranties
15.1 Thank you for visiting Ayush Green. Before using our website or purchasing any products or services, it’s important to understand and acknowledge the following disclaimer of warranties:
16. No Medical Advice
16.1 The content provided on the Ayush Green website, including but not limited to text, graphics, images, and information on products and services, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
16.2 We do not provide medical advice or endorse any specific treatment, procedure, product, or service. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
17. No Guarantee of Results
17.1 While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose.
17.2 Results from using our products or services may vary from person to person. We do not guarantee specific outcomes or results from the use of our products or services.
18. No Endorsement
18.1 Reference or links to any third-party products, services, websites, or information does not constitute an endorsement or recommendation by Ayush Green. We are not responsible for the content, quality, or accuracy of any third-party materials or websites.
19. No Warranty of Website Availability
19.1 We make every effort to ensure the availability, accuracy, and reliability of our website, but we cannot guarantee uninterrupted access to the website or that the website will be free from errors, viruses, or other harmful components.
20. No Warranty of Product Availability
20.1 We strive to keep our product inventory accurate and up-to-date, but we cannot guarantee the availability of all products at all times. Product availability may vary based on demand, manufacturing issues, or other factors beyond our control.
21. Use of Information at Your Own Risk
21.1 Your use of the information, products, or services provided on the Ayush Green website is solely at your own risk. You acknowledge and agree that any reliance on the information, products, or services provided is at your own discretion and judgment.
22. Changes to Information
22.1 The information on the Ayush Green website may be updated, modified, or removed at any time without prior notice. We reserve the right to make changes to the website content, products, services, and prices at any time without liability.
23. Grievance Redressal Mechanism
23.1 At Ayush Green, we are committed to providing exceptional service and addressing any concerns or grievances promptly and effectively. Our Grievance Redressal Mechanism is designed to ensure that your feedback is heard and resolved in a fair and transparent manner.
24. Contact Information
24.1 If you have any grievances or concerns regarding our products or services, you can reach out to us through the following channels:
Email: [insert contact email]
Phone: [insert phone number]
Mailing Address: [insert mailing address]
25. Submission of Grievance
25.1 You can submit your grievance through any of the contact channels mentioned above. When submitting your grievance, please provide the following details:
Your name and contact information
Order number (if applicable)
Nature of the grievance
Any relevant supporting documentation or evidence
26. Acknowledgement
26.1 Upon receiving your grievance, we will acknowledge receipt promptly, usually within 24-48 hours. Our acknowledgment will include a reference number for your grievance, which you can use for further correspondence regarding the matter.
27. Investigation
27.1 We will conduct a thorough investigation into your grievance to understand the issues involved and determine the appropriate course of action.
During the investigation process, we may reach out to you for additional information or clarification if necessary.
28. Resolution
28.1 Once the investigation is complete, we will inform you of the outcome and any actions taken to address your grievance.
28.2 If your grievance is found to be valid, we will take prompt corrective action to resolve the issue to your satisfaction.
29. Escalation
29.1 If you are not satisfied with the resolution provided, you may escalate your grievance to the next level of management.
29.2 Please provide details of your previous communication and the reasons for escalating the grievance when contacting the next level of management.
30. Confidentiality
30.1 All grievances received will be treated with the utmost confidentiality. We will not disclose your personal information or the details of your grievance to any third party without your consent, except as required by law.
31. Contacting Regulatory Authorities
31.1 If you believe that your grievance has not been adequately addressed by Ayush Green, you may choose to escalate the matter to the relevant regulatory authorities or consumer protection agencies.
31. Contact Us
31.1 If you have any questions or concerns about our Grievance Redressal Mechanism, or if you would like to submit a grievance, please contact us at support@ayushgreen.in or +91 9289226668 .
31.2 Thank you for choosing Ayush Green. We are committed to serving you better and ensuring your satisfaction.
